Refund and Returns Policy
At PICKINSURE, customer satisfaction is our top priority. We strive to provide you with a seamless shopping experience, including fair and transparent refund and return policies.
1. ELIGIBILITY FOR RETURNS
- Items must be returned within 30 days of delivery.
- Products must be unused, in original packaging, and accompanied by proof of purchase.
- Certain items, such as custom or personalized goods, are non-returnable.
2. RETURN PROCESS
- To initiate a return, contact us at info@pickinsure.click with your order details.
- Once approved, ship the item back to the address provided.
- Customers are responsible for return shipping costs unless the return is due to our error.
3. REFUND PROCESS
- Refunds are processed within 7 business days of receiving the returned item.
- Refunds will be issued to the original payment method.
- Shipping fees are non-refundable unless the return is due to an error on our part.
4. EXCHANGES
We offer exchanges for defective or damaged items. Contact our customer service team to arrange an exchange.
5. NON-RETURNABLE ITEMS
- Gift cards
- Final sale items
- Opened or used personal care products
6. CONTACT US FOR RETURNS
For assistance with returns or refunds, reach us at:
Street: 4785 Winstar Ln, Fairburn, Georgia
Phone: (678) 545-1932
Email: info@pickinsure.click
LAST REVISED: December 7, 2024